Workflow of food delivery apps like UberEats, Seamless, Grubhub, Postmates, Swiggy, Zomato and Jumia

Ankit Kumar Burnwal
6 min readAug 4, 2021

Online food delivery applications have acquired a ton of notoriety as of late; particularly during the pandemic. These online food delivery apps give a huge accommodation to the purchasers as anybody can arrange food from their #1 eateries, even without going out. The stage upholds different food organizations to smooth out their tasks and give more advantages to the buyers.

These food ordering apps have end up being a convenient device for the food chain organizations; overseeing requests, delivery and objections. Purchasers can investigate various cafés, audit menus and make a request, all from their cell phones. The better approach to arrange food is exceptionally appreciated by everybody!

Versatile app development solutions assume a significant part in business digitization that open another entryway for the clients. An improved on food requesting portable app configuration draws in more customers and assists undertakings with acquiring high income. With the appeal and consistent development, eateries are getting their own portable app to supply food administration or utilizing stages like UberEats, Zomato and Jumia app.

All in all, how does food requesting innovation work?

To comprehend the work process, we have sorted the interaction into 3 sections: Customer, Restaurant and Delivery accomplice. We should find out about the particular functionalities underneath:

For Customers:

-Sign-In with delivery subtleties

-Perusing eateries’ menu and audits

-Putting in a request

-Making the installment for the chose food

-Following food with assessed delivery time

-Sharing criticism in the wake of getting the request

-Audit past request whenever from the record

For Restaurant:

-Food posting and refreshing the menu (food things and costs)

-Activity on got request (affirm or reject)

-Allotting food to individuals for planning

-Representative orders to drivers or delivery accomplices

-Oversee charging and request subtleties

For Delivery Partner:

-Enrolling as an accomplice

-Getting orders

-Oversee request subtleties

-Delivery of food (utilizing route)

-Finishing the request

Key fixings used to make a food delivery application:

[1] Customer App:

Look and investigate: The customers ought to have a choice to similarly investigate various cafés and menus to pick the best offers. The point is to show the foods from various areas all at one submit, to make the request experience helpful for the clients. Allow them to arrange from the top of the line cafés.

Request putting: It is basic to give an agreeable stage to clients so they can easily submit a request. A simple to-utilize stage will draw in clients of various age gatherings and diverse tech abilities; you don’t should be well informed to arrange your food. Furthermore, there ought to be appropriate determinations to add or dispose of any thing from the request. Numerous clients will in general adjust their perspective get-togethers activities; thus a request undoing is additionally required.

Eat rundown or Favorite: Positively, there are individuals who begin arranging their end of the week menu from the principal day of the week. Adding your ideal food things to the most loved rundown will positively remind you to arrange them on feast day. In addition, you can stick your cherished eateries in the app; no compelling reason to discover them from an assorted scope of cafés .

Constant request following: It isn’t simply requesting the food from the versatile application, however shoppers can likewise watch out for each further advance taken on their request; from food planning to delivery. The in-app GPS framework will help to follow the delivery accomplice till the request arrives at the doorstep.

Installment framework: It is gainful to have an assortment of installment frameworks so every client can pay according to their solace; Mastercard, netbanking, COD and so on Furthermore, it must be speedy, effortless and secure.

[2] Restaurant App:

Overseeing data: The café chief is responsible to refresh the food chain subtleties, menu, valuing and other information. The information is the essence of your café that urges individuals to arrange your food on the web.

Dealing with clients’ structure: Restaurants get request data at their backend from the client; when clients make a request. The data contains name, address and request subtleties. The café group audits the information and focuses on the request in like manner.

Following conveyances: Restaurant chiefs can effectively follow the various orders conveyed for delivery. They can survey all the delivery specialist exercises through this administrator board (area, delivery time and so on)

[3] Delivery Partner or Driver App:

Enrollment: A simple and agreeable pursue drivers is a significant choice to get more accomplices ready. A character confirmation and negligible significant data will surely work. A client might utilize their current email record to begin and keep a username and secret key for app login.

Getting Orders: A sound alarm or request warning on the telephone will illuminate the drivers about new orders. Once affirmed, they can utilize the app to tell the café about the affirmation, and pick the request on schedule. They may likewise refresh their accessibility status (on the web/disconnected) so they don’t squander a request.

Delivery Information: The delivery data ought to contain exact subtleties of the delivery address and the buyer, with the goal that they can arrive at the objective. Whenever required, they might contact the client from the app for any questions.

Orders and Payment Summary: Partners can see all their oversaw orders from this segment. They can audit all their diligent effort, which will assist drivers with figuring their day by day/week after week profit. This urges them to take more requests and develop their compensation.

Inventive highlights to remember for your on-request food delivery app (pandemic impact):

[A] Contactless delivery: Amidst pandemic, things have changed a great deal thus has the connection with individuals. Contactless delivery accompanies a wellbeing layer that follows the social removing and upgrades cleanliness. Thus, leaving the orders at the doorsteps with additional bundling is the future delivery convention. This enormously fabricates trust between the eatery and the shoppers.

[B] Free Delivery: Somewhat like a showcasing procedure, a free delivery will make a rewarding arrangement. This shows that the café is contributing towards its customers and has them partake in the food at a similar cost of the eatery.

[C] Special Meal Combos: It’s business, however a food working undertaking additionally deals with the destitute ones; by giving extraordinary combos or supper bundles at low cost. This is exceptionally useful during any pandemic or in influenza season.

We should discuss food delivery app development:

There are various advancements to be utilized: Native, Hybrid and Cross-stage applications. It relies upon the skill and functionalities of the app that we are hoping to create. Moreover, there is a fine cycle; from statistical surveying to testing, and making the app live on the app stores.

As assessed, for iOS app development and Android app development, every stage takes around 200 to 250 hours altogether.

To find out about food delivery apps, look at our another blog: How to make food delivery apps like GrubHub, Uber Eats, Doordash?

Conclusion:

For any arising eatery or food chain, it is necessary to comprehend the market and target crowd. A fine food delivery app is an asset to purchasers that accommodates their timetable and specialized information; it ought to be easy to understand and give an agreeable interface.

In the event that you comprehend the need of a versatile app for your food delivery works and are searching for confided in portable app development administrations, GreyChain Technology is the objective. We are one of driving web and portable app development organizations in the US, helping many customers around the world.

Our group of designers bargain in the furthest down the line advancements to fabricate explicit apps for your business.

Reach out to us utilizing the contact shape or send us your subtleties by means of email at sales@greychaindesign.com.

We should use the innovation for productive business activities.

--

--

Ankit Kumar Burnwal
0 Followers

Hey Folks this is Ankit a full time Content marketer and blogger working on SEO, SMM. I am based out of New Delhi, India.